The itinerary, in three stops
From the shoebox to the arrivals hall.
An eSIM is a plan you download instead of a card you slot in. Here is the whole trip, from picking a postcard out of the box to the first bar of signal at the other end.
Departures
Gate: your phone
Three stops. No shop counter, no SIM tray, no app to download.
- 01Stop IDepartures
fig. 1 — the map comes out
Choose your plan
Find the country or region you're flying to, then pick the data and the days that fit the trip.
- Visiting several countries? One regional plan can cover them all.
- Check your phone supports eSIM before you buy.
- 02Stop IICustoms
fig. 2 — point, scan, done
Scan & install
Your QR code is on your order page right after purchase. Point the phone camera at it and follow the prompts.
- No app to download — the camera reads the code.
- Install on home or hotel Wi-Fi before you leave.
- 03Stop IIIArrivals
fig. 3 — first bar of signal
Connect & go
When you land, switch the eSIM line on and turn on data roaming for it. You are online before baggage claim.
- Your plan's validity starts at the first connection, not at purchase.
- Set the eSIM as your mobile-data line.
Boarding pass · Stop I
Ready when you are. Where to?
- From
- Checkout
- To
- Arrivals
- Stops
- Three
Seat: window · Carry-on only
The green channel · nothing to declare
No counters, no roaming bill in the post.
Why travellers pack imagesim: you see one price, you pay it, and the eSIM is waiting before you have even packed. Buy before you fly, connect when you land.
At the kiosk
With the eSIM
- Queue at arrivals after the flightBought at home, before you fly
- Swap out your own SIM cardYour home SIM stays put
- A roaming bill weeks laterOne price, paid up front
Install at home, land, switch on.
imagesim
Customs receipt · green channel
- Your plan
- price as listed
- SIM kiosk queue
- 0 min
- Roaming surcharge
- €0.00
- Added at checkout
- €0.00
- Bill in the post
- none
Surprises, total
€0
added between the plan price and your receipt
Thank you · safe travels
Skip the airport counter
No airport SIM kiosk.
Buy at home before you fly. No queue at arrivals and no plastic card to swap in a taxi.
- TelegramPriority · deliver at once
Instant delivery
- eSIM issued as soon as payment clears stop
- QR code waiting on your order page stop
- scan tap or type to install stop
Flexible validity
From a long weekend to a month — pick the length that fits the trip.
Keep your number
Use the eSIM for data and keep your own SIM for calls and texts.
Pick your reach
Country · regional · global
One country, a whole region, or a bundle that crosses borders with you.
Sealed at checkout
Encrypted checkout
Card payments run through an encrypted payment page.
Correspondence · by return
Questions, answered by return.
The same few letters land on our desk every week. Here are the six we answer most, filed in two trays. Open any envelope to read the reply.
imagesim
Help desk
Most of what travellers ask comes down to three things: will it work on my phone, how do I set it up, and what happens when I land. If your question isn't here, write in and we'll answer it.
— the desk
- Devices
- Setup
- Travel days
Before you fly
3 lettersDear traveller,
An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan without using a physical SIM card. It's built into your device and can be programmed with your carrier information.
— by return, the help deskSee also · How it worksDear traveller,
Most modern smartphones support eSIM, including iPhone XS and later, Google Pixel 3 and later, and Samsung Galaxy S20 and later. Check our Supported Devices page for a complete list.
— by return, the help deskSee also · Supported devicesDear traveller,
After purchase, your QR code is on your order page and in your confirmation email. Scan it from a second screen, tap "Install on this iPhone" on iOS 17.4+, or enter the details manually — your eSIM will be installed in minutes.
— by return, the help desk
Once you land
3 lettersDear traveller,
Yes! eSIM works alongside your physical SIM. You can use the eSIM for data while keeping your regular SIM for calls and texts with your home number.
— by return, the help deskDear traveller,
We recommend installing your eSIM before you travel, but activating it only when you arrive at your destination. Most plans start counting from the first data connection.
— by return, the help deskDear traveller,
Your connection stops when the data is used up. You can buy another plan for the same destination on our website — it arrives on your order page just like the first one.
— by return, the help desk
Par avion · reply paid
Still wondering?
